HAVE YOU TRIED GROWING YOUR PLATFORM WHILE SAVING YOU FROM COST?
Hiring professional, excellence team members with TZttell Outsourcing Solutions will cost you a lot less than you imagine. Why not build the Team you desire that would customize value-based solutions unique to your business needs, design automation solutions to increase effectiveness, match and build the right team for you, promote operational excellence and guaranteed performance and find out how much you can save?
Let us together build you a great offshore team that will support increase your viability and help grow your business.
SERVICES
Taking Your Business to
the Next Level
TZttell Outsourcing Solutions supports businesses of all sizes to reduce their operational costs and streamline their business processes by providing full-time specialists at a fraction of the cost of traditional recruitment.
Our innovative outsourcing platform unleashes the full potential of offshoring shared services and removes the challenges of working with remote teams by giving you real-time visibility, detailed reporting and full control of your team.
We are committed to your multi-channel success. Our account managers and success teams will be with you every step of the way to help you get the most from outsourcing.
TZttell outsourcing seamlessly integrates into your workforce and is fast to deploy, extremely scalable and will save you money.
Let us make your today matter!
WE OFFER
GROWTH
Continuous Growth is not just important for a business - it is absolutely essential.
Continuous Growth is crucial to the long-term survival of a business.
With GROWTH, it makes it easier to acquire assets, attract new talent, and fund projects, campaigns, and investments. It also drives service performance and turnover.
We focus on:
PEOPLE
builds process
PROCESS
creates revenue
PROFIT
equips people
VALUE
Adding Value is the difference between the selling price and the cost price of your services.
Adding Value is the increased utility of your service.
Are you looking to stand out from the market competition? ADD VALUE
Are you wanting to increase your business price? ADD VALUE
Are you thinking about how to create a brand? ADD VALUE
VALUE is not an afterthought; It is the customer's reason to choose you:
Reasonable Price
Quality
Outstanding User Experience
Transparency
Authenticity
We focus on:
COST-EFFECTIVENESS > CULTURALIZATION > BRAND
SALES
Our Distinct Difference – End-to-end premier offshore solutions
We deliver integrated, end-to-end distributed staffing solutions that are fit-to-purpose for every individual company. All processes, tools, and software are adapted around your set up to ensure success-oriented operations, flawless communications, and rapid uptake of the new tasks.
We’ve built our business on improving yours, delivering highly qualified and reliable offshore talent – chosen specifically to meet all your unique business objectives. We’ll work with you to ensure your new team meets expectations so you can direct your focus on the real business while we handle all the other necessary and administrative duties.
RECRUITING SUPPORT SERVICES (RPO)
We Brand Recruitment – Designed and created with staffing companies in mind.
Our business was created to successfully support your business.
As competition continues to grow, staffing companies are looking to cut costs while maintaining a high level of candidate quality.
Let us reduce your Time-To-Fill and select only the right candidates for your open positions. Our outstanding full-time professional recruiters can help streamline your recruitment processes from start to finish.
ADMIN SERVICES
We Build Ownership – You deserve to enjoy your time while growing your business.
We provide the possibility for you to streamline everything in work and in life, allowing you the time to work on the things that matter most to you and your business. We give you laser precision to focus on the big picture while we take care of the details.
Our Virtual Assistants can take care of nearly anything, from paying bills, booking travel or even take care of some personal appointments. All you have to do is to delegate and consider it done.
VOICE REPRESENTATIVES
We Author Exceptional Service – Exceeds Customer Expectations.
We focus on providing the right People, Technology, and Solutions. We are obsessed with excellence, and every decision is driven by that guiding principle– A commitment to delighting customers during every interaction. We designed a flexible approach that offers an integrated support system tailored to each client’s diverse needs. From start-ups with aggressive growth trajectories to Fortune 500 companies we provide a complete solution.
We recognize and understand that each client has unique needs. Our implementation process is flexible as we adapt to the systems and procedures required by every client. We not only enrich your brand by providing an effortless customer experience, but we also reduce your costs through process improvement and innovative technology.
SALES
Business and Customer Acquisition to the Next Level: Scale Your Sales & Marketing Team Digitally with our Success Team.
Our sales and administration services will increase productivity while reducing costs. Free up time and improve your customer experience with an efficient back-office team driving your administration functions. Imagine the increase in revenue your sales team can deliver without the burden of time-restrictive administration tasks.
Our remote sales and administrative assistants attend to these general tasks so you can focus on your business strategy and client needs. As process- and results-oriented professionals, our sales and administrative assistants are engaged and committed to supporting your business.
INBOUND/OUTBOUND SALES REPRESENTATIVES – Let us help you in assisting your customers with troubleshooting or investigation of issues and complaints, as well as the promotion/sales of any service and/or products that you offer to customers via telephone calls.
APPOINTMENT SETTER – Need someone to connect with your prospects? Let our staff handle your sales team by calling prospective clients and scheduling appointments to bring them into your closing.
SALES ACCOUNT EXECUTIVE – Time to scale up. We can help grow your business by finding leads, closing sales, supporting existing clients, formulating sales strategies, and communicating product value to your clients.
Boost your sales and take your business potential to the next level! Let us help you make meaningful connections with qualified prospects!
RECRUITING SUPPORT SERVICES
Build Your Own Recruiting Team through Recruitment Services: Get comprehensive Recruitment Support Service solutions that can manage the entire recruitment lifecycle for your company’s manpower needs.
As a recruitment process outsourcing company, our goal is to provide recruiting efficiency and cost efficiency that will add value to our client’s bottom line.
FULL LIFE CYCLE RECRUITING – As the term implies, is the recruiting process from start to end. It is essentially being involved in every step of the recruiting process, in lieu of only sourcing, interviewing or testing.
RESUME SOURCING – We provide resume sourcing or candidate sourcing services. Our resume sourcing services include tasks that will help you find and attract both active and passive candidates. Deal with more qualified candidates while you let us handle the tedious task of resume gathering and review.
VMS RECRUITING SUPPORT – Experiencing roadblocks in your VMS business? Get more interviews per month, faster candidate submission time, and higher fill rates. With us VMS recruiting support services, you get to reap the full potential of your VMS business.
RECRUITMENT ADMIN SUPPORT – We provide recruitment admin support by performing critical recruiting tasks such as formatting resumes, organizing interviews with potential candidates, maintaining internal company databases, job ads creation and publication, and consultant care among other things.
Our goal is to provide you with unparalleled recruiting support utilizing skilled and accomplished recruiting professionals.
ADMINISTRATIVE SERVICES
You Deserve to Find the Help You Need Without the Hassle. We have plans that work for everyone.
Whether you own your own business or are the CEO of a Fortune 500 company, the most valuable thing you have is time. You can’t get it back. And you can’t afford to waste it.
From fielding phone calls to scheduling meetings to data entry, if you’re drowning in the minutiae of running a business, a virtual assistant could help.
VIRTUAL PERSONAL ASSISTANT – In addition to running your business, some of our clients need help running their lives. Our virtual personal assistants help our clients with tasks like: Managing the Household Calendar; Managing/Scheduling Personal/Family Appointments; Meal Planning; Online Bill Pay; Coordinate Service/Provider Calls; Event/Party Planning, And so much more.
VIRTUAL EXECUTIVE ASSISTANT – Our Virtual Executive Assistants have years of experience supporting C-Level Executives with tasks like: Gatekeeper; Email Management/Organization; Calendar Management; Travel Arrangements; Database Entry/Management; Expense Reporting; Research, And so much more.
VIRTUAL LEGAL ASSISTANT – Our virtual legal assistants help our clients with tasks like: Client Intake; Document Prep; Court Filings; Records Requests; Scheduling Depositions; Database Entry/Management; Focus Group Management, and so much more.
VIRTUAL DIGITAL MARKETING ASSISTANT – Do your marketing efforts get pushed to the “when I have time” list? Let our talented team take these tasks off your list: Social Media Management & Scheduling; Email Campaign Management; Marketing Funnels; Online Course Creation; Blog Posts; Website Maintenance, Edits & Updates, and so much more.
Our Virtual Assistants are superb. Less than 5% of all who apply to get thru the rigorous vetting process and our training program ensures that our staffs are prepared and knowledgeable enough to handle anything you can throw at them. Empowered with the collaborative team approach we work in, so, not only do you get to enjoy the benefits of having a superhero for an assistant, but you also get a whole Success Team for your business.
VOICE REPRESENTATIVES
Lessen operational costs, build long-lasting connections with customers, and grow your business with our voice services.
Why is the Philippines considered as the global #1 destination for inbound and outbound call services? With fluent English, neutral accents, friendly nature, and a strong understanding of Western culture, the Philippines is the top choice for your business.
Our Specialized Teams:
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Customer Support
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Multilingual Support
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Technical Support
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Customer Success
Customer Success Leaders that maintain healthy relationships, fight churn, improve NPS, and upsell.
Types of Support:
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Voice
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Chat
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Video Chat
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E-mail
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Messaging
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SMS
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In-app
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Social Media
We develop teams that integrate human expertise and automated solutions that allow you to be there for your customer 24/7. Highly capable professional that provides personal service, our dedicated Customer Experience Team is here for you and your customers. As we handle your contact center requirements, you will be able to focus on your core business while we delight your customers.
TZttell
Our Experts Are the Finest
Founded in March 2021, TZttell Outsourcing Solutions (TZOS) main objective is to provide all business partners with excellent Outsourcing Services 24/7. A premium solution that provides our clients with the greatest chance of communicating with their end customers. We deliver B2B and Contact Center B2C services that include inbound calls, outbound calls, back-office solutions (Email and Chat Support), and entry-level to executive administrative services. Designed with our Omni-Channel solutions combined with our dedicated, highly skilled, and reliable unit of Customer Experience Specialists who are able to consistently provide nothing but exceptional services delivered both in a timely and cost-effective manner.
We execute services that prioritize business growth, customer satisfaction, and loyalty. TZttell is committed to earning customers for life, so we venture to great lengths to recruit, build and retain top talent. We also provide dedicated program management and hands-on, executive-level client support to our business partners. Add it all up, and TZttell is a true extension of the brands we serve.
Outsourcing the right way
Outsourcing Made Personal.
Solutions for a New World.
Vision. Ideas. Transformation.
Geography transcended for the rich outcome.
The Future of Work.
Business Evolution Done Right.
As our commitment, a clear decision was made that we would not compromise our values for profits. Our business partners and our staff are our number one priority. We adhere to a strict Code of Ethics and Behavior that ensures we deliver working conditions that meet (or exceed) Western standards, comply with all local labor and tax laws, and provide a safe and healthy work environment for our staff and support for their families and the community.
We want to do business better.
We do it for our Team.
We do it for our Business Partners.
We do it for our Customers.
Meet our Corporate Leadership Team
ZENAIDA RAMOS–GARCIA
Chief Executive Officer
PATRICK JOHN LITTELL
Senior Global Operations Director
CHRISTIAN SIMON LITTELL
Senior Strategic Excellence
Director
JOY GREDOÑA
Senior Global Finance Manager
FRED RICHARD LITTELL JR.
Senior Sales Director
COMPANY PHILOSOPHY
Our philosophy is what makes us who we are in the market and is why we do the things we do differently.
When TZttell Outsourcing Solutions was founded, we saw an opportunity to redefine the industry by creating new standards of success for outsourcing companies.
Our Vision
To set a new brand of seamless Outsourcing Solutions Provider for your business.
Our Mission
We help businesses maximize their potential by providing cost-effective, scalable workforce solutions built on highly skilled staff, modern fully equipped workspaces and TZttell custom-built technology to deliver a seamlessly unified global workforce.
Our Commitment
We are committed to providing world-class services and the highest level of customer satisfaction while providing an enjoyable, family-friendly workplace that encourages personal and professional growth for our staff and support for the community as a whole.
Our Values
Our values are based on the principles of quality, excellence, solutions, passion and partnership. Together they form the core of our company and define the way we work and communicate with our people, customers, suppliers and other stakeholders.
Our Ethics
We adhere to a strict Code of Ethics and Behavior that ensures we deliver working conditions that meet Western standards. We comply with all local labor and tax laws and provide a safe and healthy work environment with modern, fully equipped offices. We value diversity in the workplace and trade ethically.
Our Innovation
We are a technology-focused company. We create new and innovative technologies that remove the limitations associated with remote teams. We fully utilize technology to integrate people and processes to provide whole new levels of communication, efficiency and transparency.
A PROVEN PATTERN OF SUCCESS
Executing Experience Beyond Expectation
Successful partnerships are built upon clear expectations, proven processes, and industry-leading culture initiatives. We believe an effective partnership occurs when both parties can leverage their different capabilities to achieve the collective desired outcomes.
In TZttell, we harness our capabilities both people and resources to solve your current business challenges – may it be high attrition, shortage in local qualified talent, rising operational costs, profit erosion, or less time to focus on customers and core business activities. We take the toll and let you enjoy your business expansion.
With an engaged team, you will experience high staff retention rates and an empowered team dedicated to your company’s vision and desired outcomes. Equally important, you will enjoy working with qualified, highly capable talent committed to productivity, accountability, innovation, business continuity, and growth.
Our business development, IT, HR, recruitment, and account management teams will guide you at every step of your outsourcing journey, so you can make informed decisions about sustainable and transparent staffing solutions.
We are the right partner to support your business's great transformation.
ENGAGEMENT CALL
Discovering your needs and goals to bring solutions to the table.
RECRUITMENT
Search for top talents for your business extension.
OPERATIONAL EXECUTION
Dive into the market and be known as your brand.
PROCESS CREATION
Establish process management that delivers success.
TALENT TRAINING
Develop your staff that produces consistent revenue.
CONTINUOUS GROWTH
Embrace diversity and change for optimization.
WHAT DO OUR CLIENTS SAY ABOUT US?
OUR CLIENT’S VOICE IS OUR BRAND.
They are our Partners who have trusted us with their business process and development.
Don't just believe us, take it from them.
'I began working with TZttell in 2019 for recruiting augmentation services. Their industry experts were able to boil down our requirements, and they quickly aligned their internal process to begin working with us in just a few days. TZttell adapted to my organization's work processes and standards and began producing results quickly. TZttell's communication process was exceptional.
I've worked with several companies that provide similar services, and none were more committed to providing high-value services. I highly recommend.'
JOANN D. COX
Owner/President of Talent Partners, Inc.
_____________________________
'We started TZttell in 2020. We have had some of the best service I could asked for. We have a telemarketing department that is night and day since we combined forces. We have since that project used them for other services different than our first needs. Once again very successful. Thank you TZttell.'
ADAM REMIS
Owner, YourHempCFO
_____________________________
'I am writing to recommend the services of TZttell Outsourcing Solutions. TZttell and I worked together to create and implement many successful outreach campaigns for us for a few years now.
TZttell is detail-oriented, very responsive, accommodating, hardworking, organized, and always open to constructive feedback, making our business relationship both effortless and pleasant.
I recommend TZttell Outsourcing Solutions for any kind of outreach campaign. I am confident that TZttell will take your sales and marketing efforts to new heights, enabling you to focus on other strategic initiatives within your business.'
CHRIS LACOUR
Founder
JOB OPENINGS
Grow your Future Career with TZttell.
Our unique environment is driven by our team ‘living our values’ as well as our people-first management team that is committed to your growth.
ADMINISTRATION
Recruitment
Human Resource
Finance & Accounting
Information Technology
SALES AND MARKETING
Lead Generation
Sales Support
Business Development
RECRUITING SUPPORT SERVICES
Full Life Cycle Recruiting
VMS Recruiting Support
Recruitment Admin Support
ADMINISTRATIVE SERVICES
Virtual Personal Assistant
Virtual Executive Assistant
Virtual Virtual Legal Assistant
Virtual Digital Marketing Assistant
CONTACT CENTER
Customer Support
Technical Support
Chat & Email Support
Customer Success Management
Ready to GROW?
Speak to one of our industry experts today
A perfect fit for your business
Lee Gardens Condominium corner Shaw Boulevard, Lee Street, Barangay Addition Hills, Mandaluyong City Manila Philippines 1552
P: +1 315 614 4688